Privacy

Privacy Policy

Loveevertag Privacy Policy

Effective Date: June 3, 2025

Operated by: Sernest Prime LLC

1. Information We Collect

We may collect the following types of data:

  1. Personal Information (provided by you):
  • – Full name, email address, password
  • – Uploaded media (photos, videos, audio)
  • – Location (if permission granted)
  • – Biography, memorial entries, dates
  1. Technical Information (automatically collected):
  • – IP address, device type, OS, browser version
  • – App usage logs, interaction data
  • – Cookies and similar tracking tools
  1. Sensitive Information (only with explicit consent):

Memorial content that may include religious, cultural, or emotional data voluntarily submitted by users.

2. How We Use Your Information

  • – Enable account registration and login
  • – Create and manage memorial or living memory pages
  • – Generate and link QR codes to digital content
  • – Store uploaded content securely
  • – Improve, personalize, and analyze service usage
  • – Provide customer support
  • – Enforce our terms and prevent abuse

3. Legal Basis for Processing (for international users)

  • – Your consent (e.g., when you upload content)
  • – Our contractual obligations (e.g., managing your account)
  • – Our legitimate interests (e.g., improving service)
  • – Compliance with legal obligations (if applicable)

4. Children’s Privacy (COPPA Compliance)

Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If we become aware of such collection, we will delete the data immediately. Parents may contact us for deletion requests.

5. Cookies and Similar Technologies

We use cookies and similar tools to:

  • – Store user preferences
  • – Analyze traffic and engagement
  • – Improve performance and user experience

Users can control cookie preferences in their browser or device settings.

6. Third-Party Services

We may use trusted third-party services such as:

  • – Firebase (Google) – Authentication, analytics, cloud storage
  • – Google Analytics – Usage statistics
  • – Stripe / Payment Processors (if applicable)

These services may access minimal personal data as required for their function. Their use is governed by their own privacy policies.

7. Data Sharing

We do not sell your personal data. We only share data with:

  • – Trusted service providers who help us deliver our services
  • – Authorities or legal entities when required by law (e.g., subpoenas)
  • – Users you choose to share your memorial pages with (via links, social sharing)

8. Data Retention

Your account and content remain active until you delete them.
Upon account deletion, your data will be removed from active systems.
Backup systems are wiped within 30 days of deletion.

Inactive accounts may be archived or deleted after extended inactivity (typically 2 years).

9. Your Rights

Depending on your region, you may have the right to:

  • – Access your personal data
  • – Correct or update your information
  • – Delete your data and account
  • – Object to or restrict certain processing
  • – Withdraw your consent (if processing is based on consent)
  • – Request a copy of your data in a portable format (“Data Portability”)
  • – Lodge a complaint with a data protection authority (EU/UK users)

To exercise any rights, email us at: support@loveevertag.com

10. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • – The right to request information about the categories and specific pieces of personal data we have collected about you.
  • – The right to request deletion of your personal data.
  • – The right to opt out of the sale of personal data (Note: We do not sell personal data).
  • – The right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at support@loveevertag.com.

11. Data Security

We take appropriate measures to protect your data:
– Secure cloud hosting and firewalls
– TLS/SSL encrypted transmissions
– Role-based access controls
– Regular security audits and backups

Despite these efforts, no system can be 100% secure. We encourage you to use strong passwords and protect your login credentials.

12. International Transfers

We operate from the United States. If you are located outside the U.S., your data may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.

By using our services, you consent to this transfer.

13. Data Breach Notification

If a data breach occurs that may affect your personal information, we will notify you as required by applicable laws, including timelines and remediation actions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email, app notifications, or website banners. Continued use of our services after such changes constitutes your acceptance of the new policy.

15. Contact Information

If you have questions about this policy or your data rights, contact us at:

Email: support@loveevertag.com
Company: Sernest Prime LLC
Address: 5563 NW BARRY RD POB 185 KANSAS CITY MO 64154