Frequently Asked Questions
1. Do I have to pay to create and share a page?
No, it’s free to create and share a basic page. Optional premium features may have a cost, but you can start and use the core functions without payment.
2. Do I have to use a QR code, or can I just create a digital page?
When you create an account, a free digital QR code is generated automatically, but you don’t have to use it.
3. Where can I get a QR code to create a new account?
When you create your first account, you get a free digital QR code to use online. For extra pages or physical QR items, you can order them anytime from our online store.
4. Can I create pages for both people and pets, whether living or passed away?
Yes, you can create pages for people or pets to celebrate their life or honor their memory, whether they are living or have passed away.
5. Can I create a page to celebrate special milestones and life events?
Yes, you can create a page for any celebration—birthdays, weddings, graduations, retirements, new births, or other important milestones.
6. Can I have several pages for different people or pets in my account?
Yes, you can create multiple pages under one account. Each page can be for a different person, pet, or purpose.
7. Are there any requirements for photos, videos, or text I upload?
All uploads follow simple guidelines shown on the upload screen to help everything display smoothly.
8. Can I make my page public or private?
Yes, you can choose to keep your page private or make it publicly viewable. You have full control over privacy settings.
9. What happens when someone scans my QR code?
When someone scans your QR code, they are taken to your page. If it’s public, they can view all content, share messages, send tributes, and also share the page with others.
10. If I share my public page on social media or with a QR code, can visitors interact with it?
Yes. Visitors can post messages, tributes, and use likes, emojis, candles, and flowers. They can also share the page on their own platforms.
11. Can I use the page as a digital guestbook or tribute wall during a memorial or funeral?
Yes. You can print the QR code to display or share the link online. Guests at the service or those far away can view the page, post messages, light a candle, and share it on social media.
12. Can I add the cemetery or cremation location to help others find it?
Yes, you can add the cemetery, cremation site, or any memorial location to your page. When you do, visitors can see it on a map and get directions if you choose to make the location public.
13. Can the QR code help if my pet goes missing?
Yes, if someone scans the QR code on your pet’s tag, they can see your contact and health details to help return your pet safely.
15. How is my data stored and protected? Will it ever be shared with others?
Your data is stored on encrypted servers in the United States. We never share or sell your information without your consent. You control what you share and who can see it.